This is my blog…nacho blog

No One Calls Me a C Word and Gets Away With It

So for anyone that missed it, Ryan and I decided to take a mini “honeymoon” to Albany for the America East tournament at the beginning of the month. Shortly after we arrived and realized how ghetto not just our accommodations were, but the entire city, we decided it was not anything resembling a honeymoon at all. But we made the most of it. Our team lost (they were robbed. Another story for another time). 

 

Prior to these getaway, I’d never used Yelp though Ryan swears by it. After being very disappointed in our experience at a restaurant we visited within an hour of getting to town, I decided I couldn’t NOT tell people about what happened. So I started an account and I wrote some reviews:

 

2 weeks ago
 

3/11/2014

Was in town for the AE basketball tournament and decided to check out this place for beers when we got into town since it was across the parking lot from our hotel. Waitress was friendly as we ordered 2 large Coors Lights. After 5 minutes she asked us what we ordered. She stumbled A LOT. I watched several people get walked in on while using the restrooms because the doors apparently didn’t lock correctly. Waitress grabbed my debit card off the table and proceeded to go INTO THE BATHROOM with it and was gone for almost 10 minutes before she returned for my signature! Needless to say I cancelled my debit card, didn’t leave a tip (as a server for 10+ years I don’t do that often but this was warranted) and will tell anyone who will listen not to go there. To be fair, I didn’t try the food but even the pictures of food on the menu looked gross so…

To be fair, I did two other reviews that were much better experiences:

 

 

 3/11/2014

After a TERRIBLE experience down the street at another restaurant, we decided to check out Smokey Bones. We’ve frequented the chain before but this was our first time in this location. Casey & Sylvia were super friendly and it was much appreciated. We ordered just some apps and some beers. It was so great we went back Sunday after our beloved UVM lost in the AE tournament to drown our sorrows. Casey remembered us and was just fantastic. I don’t plan on coming back to Albany any time soon but if I do, I’ll be in!
 
And 
 
 

 3/11/2014

Wish I would have had more time to explore the menu but my husband and I had somewhere to be so we just ordered some nuggets and fries. I was please but he found the nuggets and sauces to be bland. Quick and super friendly service. Would love to try again!

As you all know, I am the first to speak out when I have a FANTASTIC experience with a company or person and also if my experience is really bad. I was very touched when I received a message shortly after my review went up from the manager of the restaurant. With his name and personal cell phone number should anything happen with my debit card. it didn’t, but that peace of mind was fantastic.

So imagine my surprise when I was notified I had two new private messages on Yelp this weekend. Here they are:

 

Cheap ass

Between Jaja J. and Jess B.

Jaja J.

Un-Block User

Yesterday

No tip? Not $1? You couldn’t part with $1? You are a cunt. If you were a server, you would never do that, unless you are a total cunt. I hope you got an STD from your motel sheets.

Your debit card

Between Jaja J. and Jess B.

Jaja J.

Un-Block User

Yesterday

You are mean and funny. Why are you so focused on the bathroom? You must not have been enjoying your company, or vice versa, ad you seem weird. What did you think the waitress did w your debit card in the bathroom? Seriously, what went through your head? Btw, the motel, not hotel, is a haven for prostitutes. So your debit card in the bathroom while she was probably making a call to her babysitter, and or freshening up wasn’t as nearly bad as the things that have gone on in the bed you slept in.

 

Naturally it stung a bit at first – I mean what did I do to this chick? Then I was pissed and not only did I block her, I reported her directly to Yelp (she had other very hateful reviews of other Yelp users on her page). Then I noticed she looked A LOT like the waitress we had that night. So I messaged that manager back and let him know the user name of the person bothering me and offered to forward the messages to him if necessary. 

Yes, we stiffed a waitress. Who didn’t do her job. Who expects to be paid for a job that wasn’t done well? I mean you had ONE job – bring me two beers. We were the only table in the bar that night – how hard of a request was that? I didn’t mention in my review that not only was I 99% sure she was drunk but I watched her try to take a man into the bathroom (my seat faced the bathroom for those of you wondering like Jaja J what my fascination was) There was also a thought that she could take ALL my money because who the fuck knows what she did with my debit card in the bathroom?!

Anyway, I had to share this because I find it funny and a perfect example of how NOT to use sites like Yelp. Especially if you were my waitress because I just emailed your boss and demanded you lose your job. Happy karma boomerang to you! xo

 

 

 

 

 

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One response

  1. This is like the perfect storm of internet name-calling. Not leaving a tip? A big deal, to be sure. I lost my shit, once, at a grocery store, because there was an issue with the scanning location at the register — a manager came, took my card, and walked off to scan it on another location . . . which is fine, but it means that the card left my line of sight.

    This is far, far worse . . . it takes a lot for me to not leave a tip. Screwed up order? People fuck up & make mistakes, and, heck, it was probably the kitchen. Have to repeat an order? Hey, nobody’s memory is perfect and I know I can barely ever read my own handwriting. But make me worry about the security of my bank account? Yeah, you’re going to hear from me.

    As an aside, did you happen to catch the Arizona cafe/bakery/pizza-shop where the owners went wild against each & every bad Yelp review?

    March 31, 2014 at 3:34 pm

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